• 215 W. Breckinridge Street
  • 502.587.8673
  • info@elderserveinc.org

Message from the CEO

Julie Guenthner

If our hopes of building a better and safer world are to become more than wishful thinking, we will need the engagement of volunteers more than ever.”  ~ Kofi Annan

ElderServe is fortunate to have over 400 volunteers a year who provide a variety of services.  This includes groups who do yard work for seniors to individuals who teach exercise classes to older adults.  We have four programs that are “volunteer driven” meaning that we could not provide the service without volunteers!  TeleCare is one of these programs.  The main purpose of TeleCare is to address social isolation.  Based on a simple concept, a home-bound older adult receives a phone call, five days a week, from a volunteer.  It’s a reliable means of contact and personal connection.  In 2016, 92 older adults in Louisville received social support  thanks to TeleCare volunteers.

Robert says, “I really appreciate the call and it takes away my loneliness.” We also find that the volunteers benefit from the opportunity to support others.  Inam Shalati, a TeleCare volunteer for two years, says, “Being a TeleCare caller is sheer joy for me!  Because I am home-bound, it is my connection to the community.  I feel so fortunate to have friends across Louisville.”  What a wonderful feeling to know that both the recipient and the volunteer get such great satisfaction.  If you would like to be a volunteer, please contact Megan Carpenter, Volunteer Services Manager, at 502.736.3838 or mcarpenter@elderserveinc.org.


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For much of a career spanning more than 30 years, Julie Guenthner has held management roles in the non-profit and for-profit sectors.  She has successfully served ElderServe, Inc., for the past 10 years – five of those as Chief Financial Officer – and stepped into the role of Chief Executive Officer in April of 2013.

Julie is proud to be a part of ElderServe, a 50-year-old social service agency that works to help older adults sustain their quality of life and maintain their independence. With Kentuckians 65 and older predicted to grow to more than 30 percent of the state’s population by the year 2020, the charitable organization expects an ever-increasing demand for its services, and Julie’s background has prepared her for the challenge.

While at ElderServe, Julie has led the accounting and administrative staff, prepared and maintained a budget of more than $2 million, and managed human resources.  She has been instrumental in developing the agency’s strategic plan and has been a leader in establishing company policy and procedure.

Before joining ElderServe, Julie served in positions at Vencor Louisville, Dant Clayton Corporation and PGA of America where she strengthened her skills in volunteer and staff management and in payroll and accounting procedures.

The foundation of her career was formed in her 17 years in various accounting and finance roles at Humana, a Louisville, Kentucky based health insurer.  Her last position with the company was as Payroll and Tax Manager, where she was responsible for the processing of weekly payrolls for 35,000 employees and the filing of payroll tax returns.

She has a Bachelor of Science in accounting from Bellarmine University and is working toward a Masters of Business Communication with a concentration in nonprofit administration from Spalding University.  Julie was named by the Bellarmine University Alumni Association to its 2016 Gallery of Distinguished Graduates.  This honor is bestowed upon alumni who have distinguished themselves through professional accomplishment, community service, and demonstration of attitudes consistent with Bellarmine’s Catholic identity.  The Louisville native is married to Pat Guenthner and is the proud parent of son, Jimmy, and daughter, Kristi.