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TeleCare Program We help seniors remain independent and safe in their own homes |
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In-Home Services
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Today we are living longer, healthier lives than ever before. But issues of aging can bring increased needs for assistance, especially for support services that allow seniors to remain in the homes they cherish. If you or a loved one is struggling with such issues, perhaps ElderServe's TeleCare Program can help. ElderServe's TeleCare Program offers a regular, reliable means to check on the safety of seniors who are isolated, homebound or simply need the reassurance of a regular contact. TeleCare calls are made each weekday and are provided free of charge. Trained TeleCare volunteers call their clients each weekday morning to verify the clients' well-being. Security, peace of mind, reassurance -- these are what ElderServe's TeleCare participants and their loved ones receive from the program. TeleCare calls are brief, sometimes only lasting a minute or so. But what a difference it can make! The training TeleCare volunteers receive helps them recognize when participants are experiencing difficult situations and referrals to ElderServe's social workers can be made quickly. When clients enroll in the TeleCare program, an emergency backup call plan is developed. Designated contacts such as close relatives, friends or neighbors are listed. If a client fails to answer their TeleCare call, ElderServe calls the designated contacts to alert them there may be a cause for concern. If the designated contact person is not available, we continue to try to reach the client. If all contact efforts fail, the ElderServe staff notifies the appropriate authorities to alert them to a potential emergency. TeleCare clients are also comforted by knowing that if their circumstances change and other services are needed, ElderServe is only a call away. We offer a broad array of other programs that can be coordinated to meet those needs. For more information, please call 582-2541. ElderServe improves the quality of life for older adults in our community |
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